This procedure should take place at least 2 weeks before the scheduled game. Teams should review the entire schedule once it is released and make needed changes promptly.
All requests must be submitted by Wednesday, 5:00pm prior to the original fixture.
Contact your opponent to let them know you are not able to play the game as scheduled. Do this either through GotSport Team Chat or through your POCs, who have all club contacts. (With a game change request an email is not sent, a GotSport notification is, which is often missed.)
Promptly message back and forth until a new date and time are agreed.
Submit a GotSport Game Change Request (see below).
The opponent then must click to Approve the request in GotSport.
GCF approves the change and the schedule is automatically updated.
From the coach/manager dashboard, click on Team Management.
Click Matches.
Use the filters at the top to narrow down matches as needed.
Locate the match and click on the Chat Bubble on the right side. The bubble will be gray if there are no previous messages. The bubble will be green if there is a message from the opposing coach or manager.
A popup will appear with the match information. This includes the event and division, the home and away teams, the venue, and the date of the match. At the bottom of the popup, click New Message.
A text section will appear. Type your message and click Save. This will send a notification to the other coaches and managers.
This is to be done after both teams have communicated and chosen a new date. The purpose is to have the game updated on the master schedule. The team requesting the change should submit the form (but either team may). Be sure to enter the reason for the change.
See the GotSport Help Page Here with screen samples.
All requests must be submitted before Wednesday, 5:00pm prior to the original fixture.
From the coach/manager dashboard, click on Team Management.
Click Matches.
Use the filters at the top to narrow down matches as needed.
Locate the match and click on the three dots to the right and then choose Request Change.
Update the new requested Match information. IMPORTANT: enter an End Time or the time does not display in the request.
Enter a Note with the reason for the request and any helpful information. Click Save.
The requesting coach/manager will then see the change status as Pending.
Once the request has been submitted, the receiving team will then see the pending request on their list of matches and have the option to respond by clicking on Respond.
When agreed upon, the request will be sent to GCF for final approval. Once approved the match will reflect accordingly on both teams' matches list and show a status of Request Approved.
After the initial schedule grace period, a $25 (+processing) fee is charged for each reschedule that is not due to weather conditions.
It is very important that Game Change Requests be responded to in a timely manner, we request 48 hours.
After your opponent submits the request, you will receive a GotSport notification (the message envelope at the top right will show a new message) and see the Pending label on the match. Note - an email is not sent. Please Agree or Refuse the request.
Once both teams show as Agreed, GCF will approve the change and it will reflect on the Master Schedule.
To Respond to a Pending Request:
From the coach/manager dashboard, click on Team Management.
Click Matches.
Use the filters at the top to narrow down matches as needed.
Locate the match and click Pending. Choose Agreed or Refused.
Click Save.
After the open schedule grace perios a game change request incurs a penalty fee.
Request Reschedule 10 or more days from original match date: $25
Request Reschedule less than 10 days out: $50
Request Reschedule after noon on Wednesday before match: $50 + cover the Referee Fees
Cancel but opponent does not agree and team is a no show: $250
No Call/No Show to game: $500 + referee fee
While all effort should be made to play scheduled games, there are circumstances where a forfeit is the only option. To forfeit a game or request a forfeit be awarded submit the Forfeit Request Form to admin@gcfsoccer.com.
While all effort should be made to play scheduled games, there are circumstances where a forfeit is the only option. To forfeit a game or request a forfeit be awarded submit the Forfeit Request Form to admin@gcfsoccer.com.
If you chose to foreit a game, contact your opponent within ample time for them to cancel the match and referees. Submit the Forfeit Request Form to admin@gcfsoccer.com
If Referee Fees were paid by your club, you can request that they be reimbursed by the opponent club. GCF can facilitate this action if needed.
All effort should be made to play every scheduled game. The following Forfeit Fees may be invoiced depending on circumstances:
Forfeit Fee: $200
Late Cancellation Fee: $250
